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Education & administration

Virtual administrative AI assistant

A voice and text assistant that handles routine administrative queries and improves over time.

Virtual administrative AI assistant illustration

The challenge

Administrative staff answered the same routine questions again and again, by phone and at the counter.

What we built

We built a voice and text assistant using NLP and machine learning that answers common queries and learns from new interactions.

Highlights

  • Voice and text interaction
  • Learns from new queries
  • Handles routine admin requests
  • Cross-platform app

Outcome

Routine questions are answered instantly, freeing staff for complex requests.

Free assessment

Have a process that’s slow, manual or risky? Let’s engineer a smarter one.

An engineer, not a salesperson, will reply within one business day. The first assessment is free and there is no obligation.