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Banking

AI face-verified digital onboarding

A QR-launched onboarding platform that verifies customers with deep-learning face matching and ID document recognition, now running in production.

The challenge

Opening an account meant visiting a branch so staff could check identity documents by eye and capture details by hand. It was slow for customers and hard to scale.

What we built

We built a frictionless digital journey: customers scan a QR code, capture their ID and a selfie, and the platform verifies them automatically. Image pre-processing (CLAHE, Otsu binarisation) and region-based OCR read the document, and FaceNet-512 embeddings match the selfie to the ID photo.

Highlights

  • QR-launched, mobile-first onboarding journey
  • Face matching with FaceNet-512 embeddings
  • ROI-based OCR with image enhancement for real-world ID photos
  • Integrated with existing bank databases, including IBM DB2

Outcome

Moved from development into production, enabling secure remote account opening and supporting the bank’s digital growth.

Free assessment

Have a process that’s slow, manual or risky? Let’s engineer a smarter one.

An engineer, not a salesperson, will reply within one business day. The first assessment is free and there is no obligation.